How to Navigate Workplace Conflict - March 2020 Business Meeting & Workshop

  • Thursday, March 12, 2020
  • 9:30 AM - 12:00 PM
  • The Yonge Street Mission (Classroom B)
  • 67

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How to Navigate Workplace Conflict - March 2020 Business Meeting & Workshop

In this session Janice Cunning will focus on helping you navigate conflict more effectively at work. Volunteer engagement requires the ability to interact with a wide range of individuals. Therefore it is important to understand how you, and others, react differently in conflict situations. We will explore different approaches and stages of conflict. Since practical application is the key to sustained learning, you will identify actions you can take to anticipate, prevent and manage conflict situations.

Learning Outcome 1: Effective ways to anticipate, prevent and manage conflict situations

Learning Outcome 2: How to work through conflict when people have different approaches

Learning Outcome 3: Relationship-building techniques that you will be able to apply immediately


Janice Cunning, PCC is a certified leadership coach and facilitator who combines her coaching skills with 17 years of experience as a fundraising consultant and researcher. Janice was previously a Senior Consultant at KCI, Canada’s largest fundraising consulting firm. As a coach, Janice is passionate about partnering with fundraisers to help them create an inspired vision that transforms lives. An active volunteer, Janice was a founding director of Apra Canada and the second international member to serve on the international Apra board. Recently Janice served the coaching community as Vice President and Secretary for the International Coach Federation – Toronto Chapter. She is currently acting as a mentor for graduates of CTI’s Leadership Program.

For those traveling by car: there is limited free parking available adjacent to TAVA's meeting space at Yonge Street Mission (306 Gerrard Street East), please check in with the reception desk to receive a parking pass. Paid parking at City of Toronto Green P lots is available at 51 Aberdeen Avenue and 405 Sherbourne Street.  


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